Returns

1. Data Collection

   We collect information from you in several different ways as you can share your name and email address via our online form on the website or through contacting us directly via email, phone or other modes of communication.

   We also collect technical data automatically through your browsing session while visiting our website such as IP addresses, preferences, web pages visits, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), timestamps, clicks, scrolling, browsing times, searches, load times, and any errors/problems invoked during your session such as loading errors

   We also obtain information from our partners or third parties to support our marketing initiatives, improve our Services and better monitor, manage and measure our marketing campaigns.

2. Data Storage

   We follow strict procedures and guidelines for storing any information collected through our various processes and online tools leverages to build up the website. We frequently review the Data Retention policy provided by the vendors of the online tools and make sure that strong administrative processes and security features have been implemented for storing data collected during the user’s interaction with the website. Please note that the data collected from your online session may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") as the vendors of some of the online tools are based in United States.

   Website: The website data is stored in multiple Tier III data centers across the US. Images and other static assets are rendered via multiple geographically distributed content delivery networks (CDNs).

3. Data Usage

   We collect information to provide an efficient, meaningful and seamless experience for our customers. We use the data collected to,

   • Latest update of our products and services

   • Improve our web content, services or marketing activities

   • Optimize and enhance website’s performance

   • Campaign outreach and gauge marketplace interests in our products and offerings

4. Data Disclosure

   We share your Personal Information with our vendors who provide us tools to offer services and build/maintain the website.  We use Squarespace and Google Analytics to help us understand how our customers use the Site and assist us in the improvement and optimization of our site. We also share information with our advertisers to select and serve relevant adverts to you and others. 

   We may furnish your personal information to third parties to comply with any legal obligations to disclose or share your personal data, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of our business, staff, our customers, or others. This may also include exchanging information with other government departments or agencies for legal reasons.

Refunds

If you are a European resident, you may exercise your rights, subject to applicable laws, to access personal information collected from you and to ask that your personal information be corrected, updated, or deleted or restrict access to your personal data.

If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us with your request using the contact details provided on this page below.

Exchanges

The website has been built to incorporate reasonable and appropriate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. Access to your personal information is restricted and shall only be used for site optimizations, performance improvements, website updates, data analysis, outreach and marketing initiatives.

Shipping

The effective date of these terms is 1st March 2019. We reserve the right to update, change or amend these terms at any time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. All changes will be effective immediately upon posting to this page. By accessing or using this Website after such changes are posted you agree and consent to all such changes.

Contact

If you have any questions, concerns or feedback about the terms or how we collect and use the information of our customers, you can send us a note by emailing us at: cheers@kaficafe.com. Or write to us at: 85 Great Portland Street, First Floor, London, England, W1W 7LT